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116646-01J

TROUblESHOOTING

WARNING: Turn off heater and let cool before servicing. Only a

qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean

pilot. This can damage pilot unit.

Note: All troubleshooting items are listed in order of operation.

ObSERvED pRObLEM

When ignitor button is pressed,
there is no spark at pilot

When ignitor button is pressed,
there is spark at pilot but no
ignition

pOSSIbLE CAUSE

1. Ignitor electrode not con-

nected to ignitor cable

2. Ignitor cable pinched or

wet

3. Piezo ignitor nut is loose

4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned

wrong

1. Gas supply turned off or

equipment shutoff valve
closed

2. Gas control knob not in

PILOT position

3. Gas control knob not

pressed in while in PILOT
position

4. Air in gas lines when in-

stalled

5. Depleted gas supply (pro-

pane/LP models only)

6. Pilot is clogged

7. Gas regulator setting is not

correct

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched

by any metal or tubing.
Keep ignitor cable dry

3. Tighten nut holding piezo

ignitor. Nut is located be-
hind the mounting bracket

4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace pilot assembly
7. Tighten electrode. Replace

if necessary

1. Turn on gas supply or open

equipment shutoff valve

2. Turn gas control knob to

PILOT position

3. Press in gas control knob

while in PILOT position

4. Continue holding down

control knob. Repeat ignit-
ing operation until air is
removed

5. Contact local propane/LP

gas company

6. Clean pilot (see Cleaning

and Maintenance, page 30)
or replace pilot assembly

7. Replace gas regulator