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170PAX4 Maintenance Manual

57518L-001 Rev. A

3/18/05

Because printhead wear is part of normal operation, the original printhead is covered by a 
limited warranty as indicated below. Warranty period begins on purchase date.

To qualify for this warranty, the printhead must be returned to the factory or to an authorized 
service center. Customers are not required to purchase Genuine Zebra Supplies (media and/or 
ribbons) for warranty qualification. 

However, if it is determined that the use of inappropriate or inferior supplies has caused any 
defect in the printhead for which a warranty claim is made, the user is responsible for Zebra’s 
labor and material charges required to repair the defect. The warranty becomes void if the 
printhead is physically worn or damaged; also if it is determined that failure to follow the 
preventive maintenance schedule listed in the User Guide has caused defect in the thermal 
printhead for which a warranty claim is made. 

Products are warranted to be free of defects in material and workmanship from the date of 
purchase according to this chart: 

Defective product must be returned to Zebra for evaluation. In the event of notification of 
defect within the warranty period, Zebra will replace the defective item provided there had not 
been damage resulting from user abuse, modification, improper installation or use, or damage 
in shipping or by accident or neglect.

Bar code label and receipt printer printheads 

6 months

Plastic card printer printheads

12 months

Accessories

1 month

Batteries

3 months

Cables

1 month

Chargers/Power Supplies

1 year

Hardware Keys

1 year

Keyboard Display Units

6 months

Parts

3 months

Pocket Eye

1 year

Software

1 month

ZebraNet

Print Servers

3 years