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Crestron C2N-CAMIDJ  
Digital Joystick Camera Controller
 
Operations Guide – DOC. 6341 
Digital Joystick Camera Controller: C2N-CAMIDJ 
  29 
verified. The camera should move to the preset target view. When the preset 
position is reached, the button’s LED will remain on. 
5.  Repeat these procedures for each camera and up to seven target views per 
camera. 
Problem Solving 
Troubleshooting 
The table below provides corrective action for possible trouble situations. If further 
assistance is required, please contact a Crestron customer service representative.  
CAMIDJ Troubleshooting 
TROUBLE 
POSSIBLE CAUSE(S) 
CORRECTIVE ACTION 
Wrong power supply used. 
Use a Crestron power supply. 
Unit does not function. 
Green PWR LED is 
not illuminated. 
Unit is not receiving power, or 
is receiving insufficient power. 
Verify that cables plugged into 
NET port are secure. Verify that 
power supply is correct. 
Improper Net ID used. 
Verify that the CAMIDJ Net ID 
matches Net ID in the software 
program. 
Unit does not function. 
Yellow NET LED is 
not illuminated. 
Loose connection located 
within network. 
Verify that cable plugged into 
NET port is secure. 
Further Inquiries 
If you cannot locate specific information or have questions after reviewing this 
guide, please take advantage of Crestron's award winning customer service team by 
calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876]. 
For assistance in your local time zone, refer to the Crestron website 
(
) for a listing of Crestron worldwide offices. 
 
You can also log onto the online help section of the Crestron website to ask 
questions about Crestron products. First-time users will need to establish a user 
account to fully benefit from all available features. 
Future Updates 
As Crestron improves functions, adds new features, and extends the capabilities of 
the C2N-CAMIDJ, additional information and programming examples may be made 
available as manual updates. These updates are solely electronic and serve as 
intermediary supplements prior to the release of a complete technical documentation 
revision.  
Check the Crestron website periodically for manual update availability and its 
relevance. Updates are identified as an “Addendum” in the Download column.