Справочник Пользователя для McAfee virusscan professional edition 7.0

Скачать
Страница из 56
Product Guide
51
A
How to Contact McAfee 
www.McAfee-at-Home.com
McAfee is famous for its dedication to customer satisfaction. We have 
continued this tradition by making our site on the World Wide Web a valuable 
resource for answers to your questions about McAfee Consumer Products. We 
encourage you to visit us at http://www.mcafee-at-home.com and make this 
your first stop for all of your product support needs.
Customer Service
To order products or obtain product information, contact the McAfee 
Customer Service department at (972) 308-9960 or write to the following 
address:
Network Associates
13465 Midway Road
Dallas, TX 75244
U.S.A
Please note, (972) 308-9960 is telephone call to the United States of America.
Technical Support
For agent assisted technical support, please visit http://www.mcafeehelp.com
Our support web site offers 24-hour access to solutions to the most common 
support requests in our easy-to-use 3 step Answer Wizard. Additionally, you 
may use our advanced options, which include a Keyword Search and our 
Help Tree, which have been designed with the more knowledgeable user in 
mind. If a solution to your problem cannot be found, you may also access our 
24-hour FREE Chat Now! and E-mail Express! options. Chat and E-mail will 
enable you to quickly reach our qualified support engineers, through the 
internet, at no cost. Phone support information can also be obtained from our 
self-help web site at: http://www.mcafeehelp.com.
BEFORE YOU CONTACT
 McAfee Software for technical support, locate 
yourself near the computer with the McAfee product installed and verify the 
information listed below: 
n
Version number of your McAfee software
From the McAfee VirusScan Professional main window select Help > 
About to find this information.