Справочник Пользователя для Telkonet Inc. SS6255
EcoContact+ IOM Guide
Telkonet, Inc.
For Use With Firmware V. 2.x
20800 Swenson Drive, Suite 175
Troubleshooting
Waukesha, WI 53186
Revision 4
(800) 380-9640
Page 14
www.telkonet.com
Troubleshooting
Problem:
The EcoContact+ does not begin communicating with the network.
Solution:
1. Ensure the battery is installed in the correct position.
2. Ensure the EcoContact is joined to the network before binding it to the thermostat.
2. Ensure the EcoContact is joined to the network before binding it to the thermostat.
3. When all else fails, issue a LEAVE command (12 consecutive recessed button presses) two or three
times in a row and then attempt to rejoin it to the network (see Device Association Guide for joining
instructions).
Problem:
EcoContact+ lost communication with the network.
Possible cause:
The EcoConnect Coordinator has lost power.
Solution:
1. Plug the EcoConnect to its power source.
2. Expect automatic EcoContact+ re-connection based on a specific interval attempt pattern (see table below).
2. Expect automatic EcoContact+ re-connection based on a specific interval attempt pattern (see table below).
How it Works: When EcoConnect power is lost, the EcoContact+ will automatically jump into action, attempting to
reconnect to the EcoConnect at regular intervals. It will eventually reconnect to the (powered) EcoConnect, but be
mindful of the interval: the EcoContact+ will try to reconnect every 15 minutes for a total of 3 attempts, then every hour
(4 attempts), then every 4 hours (4 attempts) and once every 24 hours thereafter.
reconnect to the EcoConnect at regular intervals. It will eventually reconnect to the (powered) EcoConnect, but be
mindful of the interval: the EcoContact+ will try to reconnect every 15 minutes for a total of 3 attempts, then every hour
(4 attempts), then every 4 hours (4 attempts) and once every 24 hours thereafter.
Network Re-Connection Pattern and Timing:
X 3 attempts
X 4 attempts
X 4 attempts
thereafter