Справочник Пользователя для Shenzhen Anbash Technology Co. Ltd. NC335SPW

 

 

92

 

 

 

 

I forgot the IP address of the

 

1.

 

Use the camera Setup program.

 

camera

 

   

I forgot my password to

 

1.

 

You will need to press the RESET button. Note: all configuration settings will be lost.

 

access the Settings menu

 

   

Wi-Fi connectivity doesn’t

 

1.

 

Signal strength is weak. Relocate the camera nearer to your router or remove the

 

work.

 

obstacles between the two.

 

 

2.

 

Make sure your wireless network SSID and Encryption settings are identical to your

 

 

networks.

 

 

3.

 

Check for any interference from other equipment.

 

The picture viewing

 

1.

 

Check that your Internet Explorer settings allow you to download and install ActiveX

 

interface does not appear.

 

controls.

 

 

2. Maximum 16 users are allowed to access the camera simultaneously through the

 

 

network.

 

 

3.

 

Network traffic may prevent the viewing interface from appearing quickly. Wait for a

 

 

while.

 

 

4.

 

Refresh the page.

 

 

   

The color of the picture is

 

1.

 

Confirm the colour setting of PC is 16 bits or more.

 

strange.

 

2.

 

Identify which camera’s model you have, Infrared versions of the camera sometimes

 

 

have shades of color spectrum alter the images the camera displays due to the Infrared

 

 

LEDs.

 

Unreadable characters are

 

1.

 

Set the Encoding or the Character Set of the selected language on the web browser

 

displayed.

 

   

I cannot see the controls of

 

1.

 

Reset your browsers Zoom setting or text size setting – pressing Ctrl and “0” (zero) at the

 

the Live Feed as the pictures

 

same time should do this.

 

goes over them

 

2.

 

Try to find settings that reset your page zoom or text zoom.

 

The motion detection

 

1.

 

Check the e-mail alert feature is properly configured

 

feature does not send e-mail

 

2.

 

The SMTP server that the IP camera uses to send the e-mail may be filtering e-mail to

 

alerts.

 

prevent spam from being sent from your server. Try using a different SMTP server or

 

 

contact your ISP to see if SMTP access is being blocked.

 

 

3. Your Primary DNS IP Address may not be set

 

The power LED is flashing

 

1. A firmware upgrade has been interrupted or the firmware has otherwise been damaged.

 

green and the camera is

 

Please contact your place of purchase or TriVision Technical Support

 

inaccessible

 

   

Motion Detection triggers

 

1.

 

Motion detection is based on changes in pixel in the image. This means that if there are

 

unexpectedly

 

sudden changes in the lighting, motion detection may be triggered mistakenly. Lower the

 

 

sensitivity setting to avoid problems.

 

What do the changes to

 

Amber - Steady for connection to a 10/100 M bit/s network.

 

the LED light mean?

 

Amber - Flashes for network activity. Green - Steady for connection to a wireless

 

 

network.

 

 

Green - Flashes for network activity.