Справочник Пользователя для IDEMIA Identity & Security France MPHAC001A
Annex 1 : Finger Placement Recommendations
2015_2000007248-V1 - Draft
This document and the information therein are the property of Morpho. They must not be
copied or communicated to a third party without the prior written authorization of Morpho
66
June 2015
Troubleshooting
When finger biometric data acquisition is difficult, please follow the
recommendations listed below:
recommendations listed below:
The finger is cold
o Solution : warm up the finger
The finger is wet
o Solution : wipe the finger
The finger is dry
o Solution : warm up the finger and/or add a little bit of humidity
The finger is dirty
o Solution: wash hands
Remove bandages or adhesive tapes from the fingerprint area,
Do not press or tense finger to avoid blood vessels constriction