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19 
 
Contacting Your Dealer 
If you still have a problem after reading the preceding section, your next step is to 
contact your dealer who will be able to determine if the itablet needs to be returned 
to . Before you call your dealer, please have the following information available: 
¾ 
How is your itablet configured?  
¾ 
What peripheral devices you are using. 
¾ 
What messages, if any, are on the screen? 
¾ 
What software were you running at the time? 
¾ 
itablet serial number? 
¾ 
Place and date of purchase?  
¾ 
What have you done already to try to solve the problem? If you have overlooked a 
step, your dealer may be able to solve the problem over the phone.