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Wireless LAN 802.11b/g Device 
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9   Appendix A: Troubleshooting 
9.1 Troubleshooting 
 
Problem Recommended 
Solution 
• 
First restart your system.   
If the problem persists…… 
• 
Try uninstalling the SoftAP 
(See 
Section_____for instructions to uninstall)
restarting your system and reinstalling 
the application 
(See Section_____for 
instructions on installing SoftAP).   
If the problem persists….. 
I have installed the SoftAP, yet am not able 
to see the system tray SoftAP icon 
• 
Contact customer support. 
• 
Restart your system. The icon will 
appear again in the system tray. 
The SoftAP icon used to be in my system 
tray, yet is no longer there. 
• 
SOUMITRA WILL GET OTHER 
SOLUTION 
• 
It is possible that the wireless mode has 
been disabled.  In the Wireless SoftAP 
dialog box select the Tools menu.  If the 
second menu item reads “Enable 
Wireless”, then select “Enable Wireless 
to activate the wireless connection.   
I have set up my wireless connection in AP 
Mode, yet am unable to connect a Station 
(Client machine). 
• 
Verify that the Security (Network Key) 
matches that of the machine you are 
attempting to connect 
(See 
section_______).