Справочник Пользователя для Mojo Networks Inc. SS300AT
Troubleshooting
ȱ
SpectraGuard
®
ȱEnterpriseȱInstallationȱGuideȱ
99
ȱ
9.2
Sensor
ȱTroubleshootingȱ
ȱ
ȱ
Symptoms
Diagnosis
Solution
LED1: Solid
Orange
LED2: Fast
Blink
Orange
LED2: Fast
Blink
The Sensor did not
receive a valid IP
address via the DHCP.
receive a valid IP
address via the DHCP.
The DHCP Server is unreachable. Restore the
connectivity to the DHCP Server or set a static IP
address via the HTTP interface or the Config Shell
CLI.
connectivity to the DHCP Server or set a static IP
address via the HTTP interface or the Config Shell
CLI.
LED1: Solid
Orange
LED2: Slow
Blink
Orange
LED2: Slow
Blink
Unable to connect to
the Server.
the Server.
Ensure that the Server is running and is reachable
from the network to which the Sensor is attached. If
there is a firewall or a router with ACLs enabled
between the Sensor and the Server, ensure that the
traffic is allowed on UDP port 3851.
If utilizing the Server ID based discovery, ensure
that multicast is enabled on the network.
Alternatively, if utilizing the Server IP based
discovery, ensure that the DNS name ‘wifi-security-
server’ has been correctly entered on the DNS
Server. Also ensure that the DNS Server IP
addresses are either correctly configured on the
Sensor, or are provided by the DHCP Server.
from the network to which the Sensor is attached. If
there is a firewall or a router with ACLs enabled
between the Sensor and the Server, ensure that the
traffic is allowed on UDP port 3851.
If utilizing the Server ID based discovery, ensure
that multicast is enabled on the network.
Alternatively, if utilizing the Server IP based
discovery, ensure that the DNS name ‘wifi-security-
server’ has been correctly entered on the DNS
Server. Also ensure that the DNS Server IP
addresses are either correctly configured on the
Sensor, or are provided by the DHCP Server.
LED1: Solid
Orange
LED2: Solid
Green
Orange
LED2: Solid
Green
The Ethernet cable is
loose. It is probably
disconnected from the
network.
loose. It is probably
disconnected from the
network.
Ensure that the Ethernet cable is connected.
LED1: Solid
Orange
LED3: Solid
Green
Orange
LED3: Solid
Green
An error on the
802.11 interface has
occurred.
802.11 interface has
occurred.
Contact
support@airtightnetworks.com
for more
details.
LED1: Solid
Orange
LED4: Solid
Green
Orange
LED4: Solid
Green
A fatal Software error
has occurred.
has occurred.
Contact
support@airtightnetworks.com
for more
details.