Справочник Пользователя для SHENZHEN TENDA TECHNOLOGY CO. LTD. 4G301

IV Appendix

2 FAQs

This section provides solutions to problems that may occur during installation and operation of the

device. Read the following if you are running into problems.

If your problem is not covered here, please feel free to go to

to find a solution or

email your problems to:

or support02@tenda.com.cn. We will be more

than happy to help you out as soon as possible.

1. Q: I cannot access the device's management interface. What should I do?

 Make sure the power LED on the device's front panel is on and the SYS LED blinks

normally.

 Make sure all cables are correctly connected and the corresponding LAN LED on the

device is on.

 Verify that your PC's TCP/IP settings are configured correctly. If you select the "Use the

following IP address" option, set your PC's IP address to any IP address between

192.168.2.2~192.168.2.254. Or you can select the "Obtain an IP address automatically"

option.

 Delete your browser cache and cookies or use a new browser. Make sure you enter

192.168.2.1 in the address bar.

 Open your browser and click Tools -> Internet Options -> Connections -> LAN

Settings, uncheck the Use a proxy server for your LAN option.

 Press the WPS/RST button for about 10 seconds to restore your device to factory default

settings. Then log to your device again.

2. Q: I changed the login password and unfortunately forget it. What should I do?

Press the WPS/RST button for over 7 seconds to restore your device to factory default settings.

3. Q: My computer shows an IP address conflict error after having connected to the device.

What should I do?

 Make sure there are no other DHCP servers on your LAN or other DHCP servers are

disabled.

 Make sure the device's LAN IP is not used by other devices on your LAN. The device's

default LAN IP address is 192.168.2.1.