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Appendix B: Troubleshooting

Check the following first:

Make sure that the power of the DRBAP is on and the Ethernet cables are connected firmly
to the RJ-45 jacks of the DRBAP.

Make sure that the LED ALV of the DRBAP is blinking to indicate the DRBAP is work-
ing.

Make sure the types of the Ethernet cables are correct. Recall that there are two
types—normal and crossover.

The DRBAP has been set to obtain an IP address automatically by DHCP. How
can I know its acquired IP address so that I can manage it using a Web browser?

Use the utility, Wireless Router/AP Browser (WLBrwsr.exe), in the “Utilities” folder on
the companion CD-ROM disc. This utility can discover nearby DRBAPs and show their
MAC addresses and IP addresses. In addition, it can launch the default Web browser on
your computer.

Fig. 64. Wireless Router/AP Browser.

The DRBAP stops working and does not respond to Web management requests.

The firmware of the DRBAP may be stuck in an incorrect state.

Unplug the power connector from the power jack, and then re-plug the connector to
restart the DRBAP.

Contact our technical support representatives to report this problem, so that the bugs
can be static in future firmware versions.

If the DRBAP still does not work after restarting, there may be hardware component fail-
ures in the DRBAP.