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Reboot your phone. Switch off the phone, and remove the battery. After about a

minute, replace the battery, and switch on the phone.

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Update your phone software

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Restore the original factory settings

If your issue remains unsolved, contact Nokia for repair options. Before sending your

phone for repair, always back up your data, as all personal data in your phone may be

deleted.

For additional product support information, see the warranty and reference leaflet

included with your Nokia device.

PIN or PIN2 code

(4-8 digits)

These protect your SIM card against unauthorised use or are

required to access some features.

You can set your phone to ask for the PIN code when you switch

it on.

If not supplied with your SIM card or you forget the codes,

contact your service provider.

If you enter the code incorrectly three times in a row, you need

to unblock the code with the PUK or PUK2 code.

PUK or PUK2 code

(8 digits)

These are required to unblock a PIN or PIN2 code.

If not supplied with your SIM card, contact your service

provider.

IMEI number

(15 digits)

This is used to identify valid phones in the network. The

number can also be used to block, for example, stolen

phones.You may also need to give the number to Nokia Care

services.

To view your IMEI number, dial *#06#.

Lock code (security

code)

(min. 4 digits or

characters)

This helps you protect your phone against unauthorised use.

You can set your phone to ask for the lock code that you

define.

Keep the code secret and in a safe place, separate from your

phone.