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Find your phone label
If you need to call Nokia Care or your service provider, you need specific information listed on your
phone label.
The phone label is under the SIM holder.
To open the SIM holder, push the SIM door key into the hole until the holder is released, and pull the
holder out.
To see the phone label tray, put the door key into the hole on the side of the tray, and pull the tray
out.
The label contains the model and serial numbers, as well as other important information about your
phone.
To help Nokia Care promptly answer your questions, have the following information available:
• The phone or accessory in question
• Phone model number
• International mobile equipment identity (IMEI), electronic serial number (ESN), or Mobile
Equipment Identifier (MEID)
• Your zip code or postal code
© 2012 Nokia. All rights reserved.
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