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Landauer
Aurion
Aurion
TM
Reference Guide
Equipment
Inventory
The Equipment Inventory Report lists everything in the customer’s possession including
display units, dosimeters, smart cards, and chargers. The report includes the account number,
series assignment (if applicable), serial number, use cycle expiration dates, and smart card
name assignments. Equipment returned and received at Landauer for calibration or repair and
expired smart cards are purged from inventory and not reported. Unreturned dosimeters that
have exceeded their expiration date are highlighted.
display units, dosimeters, smart cards, and chargers. The report includes the account number,
series assignment (if applicable), serial number, use cycle expiration dates, and smart card
name assignments. Equipment returned and received at Landauer for calibration or repair and
expired smart cards are purged from inventory and not reported. Unreturned dosimeters that
have exceeded their expiration date are highlighted.
•
Select the Equipment - Inventory link from Aurion’s sidebar menu.
•
Select from the Equipment Inventory Selection Criteria page any combination of account,
series, display units, smart cards, and/or chargers to customize your report.
•
Select the report destination (see Report Overview, p. 18).
•
Select [Generate Report].
Tagging Equipment
The arrow icon located to the far right in the output destination “View Report” screen of the
Equipment Inventory Report is used to tag and notify Landauer that an item of equipment is
damaged and is considered a non-routine return. To tag an item, select the arrow icon and in
the return submission dialog box select the reason for return from the drop-down list. Selecting
[Save] automatically sends the note as an e-mail message to Landauer Customer Service
alerting service support that this piece of equipment is returning, and to send replacement
equipment. As soon as Landauer receives the item, it is noted as a return due to a problem. A
credit, a new charge, or a no charge on the replacement item will depend upon Landauer’s
damage assessment of the item.
Equipment Inventory Report is used to tag and notify Landauer that an item of equipment is
damaged and is considered a non-routine return. To tag an item, select the arrow icon and in
the return submission dialog box select the reason for return from the drop-down list. Selecting
[Save] automatically sends the note as an e-mail message to Landauer Customer Service
alerting service support that this piece of equipment is returning, and to send replacement
equipment. As soon as Landauer receives the item, it is noted as a return due to a problem. A
credit, a new charge, or a no charge on the replacement item will depend upon Landauer’s
damage assessment of the item.
When an item has been tagged for a non-routine return, the “R” appears next to the arrow icon.
Place your mouse over the “R” icon to display the date and the reason why the item of
equipment was returned to Landauer (see example below).
Place your mouse over the “R” icon to display the date and the reason why the item of
equipment was returned to Landauer (see example below).