Справочник Пользователя для Itron SSI2101X
SSI I210 1x SmartMeter User Guide
SMR45-4601B
5
1 Introduction
1.1 About This Guide
This document is a manual designed to help guide you through the testing, installation and activation of
your SSI I210 1x SmartMeter. This manual provides general instructions on the support of your
SmartMeter and references to supporting manufacturer documentation for detailed guidelines and
instructions on features and operating characteristics of the SmartMeter for installation, programming,
communication, and troubleshooting.
your SSI I210 1x SmartMeter. This manual provides general instructions on the support of your
SmartMeter and references to supporting manufacturer documentation for detailed guidelines and
instructions on features and operating characteristics of the SmartMeter for installation, programming,
communication, and troubleshooting.
1.2 Reference Materials
The following reference software and documentation are pertinent to the successful installation and use
of the SSI I210 1x SmartMeter:
GE
of the SSI I210 1x SmartMeter:
GE
• I210
Device
Manual
• MeterMate
Software
• MeterMate Installation Guide
• MeterMate User Guide
SmartSynch
For more information on the SSI I210 1x SmartMeter, see the product brochure and spec sheet, available
online at
SmartSynch
For more information on the SSI I210 1x SmartMeter, see the product brochure and spec sheet, available
online at
http://smartsynch.com/support/documents/
.
1.3 Contacting SmartSynch
1.3.1 Technical
Support
SmartSynch’s technical support staff is ready to answer your technical questions. Your technical support
representative can provide information about the latest SmartSynch products, upgrade options, and more.
Contact your technical support representative directly, through the Online Customer Support Center at
representative can provide information about the latest SmartSynch products, upgrade options, and more.
Contact your technical support representative directly, through the Online Customer Support Center at
http://smartsynch.com/support/login.html
, or by email at
cs@smartsynch.com
.
Note: You must be a registered user to access SmartSynch’s online support services.
Help us help you
When contacting technical support please provide the following information for the fastest possible
service:
• Your name, company name, and contact number
• SmartMeter make and model (meter manufacturer, SSI version number)
• Complete description of the issue, including the steps to reproduce it
• Wording of any message(s) displayed when the issue was encountered
• Action taken to resolve the problem