Справочник Пользователя для Itron SSI2101X

Скачать
Страница из 14
SSI I210 1x SmartMeter User Guide 
 
   
 
 
 
SMR45-4601B  
 
1 Introduction 
1.1  About This Guide 
This document is a manual designed to help guide you through the testing, installation and activation of 
your SSI I210 1x SmartMeter. This manual provides general instructions on the support of your 
SmartMeter and references to supporting manufacturer documentation for detailed guidelines and 
instructions on features and operating characteristics of the SmartMeter for installation, programming, 
communication, and troubleshooting. 
1.2 Reference Materials 
The following reference software and documentation are pertinent to the successful installation and use 
of the SSI I210 1x SmartMeter:  
 
GE 
• I210 
Device 
Manual 
• MeterMate 
Software 
•  MeterMate Installation Guide 
•  MeterMate User Guide 
 
SmartSynch 
For more information on the SSI I210 1x SmartMeter, see the product brochure and spec sheet, available 
online at 
http://smartsynch.com/support/documents/
1.3 Contacting SmartSynch 
1.3.1 Technical 
Support 
SmartSynch’s technical support staff is ready to answer your technical questions. Your technical support 
representative can provide information about the latest SmartSynch products, upgrade options, and more. 
Contact your technical support representative directly, through the Online Customer Support Center at 
http://smartsynch.com/support/login.html
, or by email at 
cs@smartsynch.com
 
Note: You must be a registered user to access SmartSynch’s online support services.  
 
Help us help you 
 
When contacting technical support please provide the following information for the fastest possible 
service: 
•  Your name, company name, and contact number 
•  SmartMeter make and model (meter manufacturer, SSI version number) 
•  Complete description of the issue, including the steps to reproduce it 
•  Wording of any message(s) displayed when the issue was encountered 
•  Action taken to resolve the problem