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Support
When you want to learn more about how to use your product or you are unsure
how your device should function, see the support pages at www.nokia.com/
support or your local Nokia website, www.nokia.mobi/support (with a mobile
device), the Help application in the device, or the user guide.
If this does not resolve your issue, do one of the following:
● Restart the device: switch off the device, and remove the battery. After about a
minute, replace the battery, and switch on the device.
● Restore the original factory settings as explained in the user guide. Your
documents and files will be deleted in the reset, so back up your data first.
● Update your device software regularly for optimum performance and possible
new features, as explained in the user guide.
If your issue remains unsolved, contact Nokia for repair options. See
www.nokia.com/repair, or in Latin America, www.nokia-latinoamerica.com/
centrosdeservicio. Before sending your device for repair, always back up the data
in your device.
Update software using your PC
Nokia Software Updater is a PC application that enables you to update your device
software. To update your device software, you need a compatible PC, broadband
internet access, and a compatible USB data cable to connect your device to the PC.
To get more information and to download the Nokia Software Updater application,
go to www.nokia.com/softwareupdate, or in Latin America, www.nokia-
latinoamerica.com/nsu.
Access codes
If you forget any of the access codes, contact your service provider.
● Personal identification number (PIN) code — This code protects your SIM card
against unauthorised use. The PIN code (4 - 8 digits) is usually supplied with the
Find help
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www.nokia.com/support
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