Справочник Пользователя для ATAG MC3292C
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ATAG After Sales Service
ATAG UK and Ireland Service
The ATAG UK and Ireland Service organisation is a
professional, ultra-modern organisation that will find a
solution if there is a problem with your appliance. There will
be as little inconvenience to you as possible. The service
organisation consists of three main divisions: the call centre,
the service engineer team, and the spare parts team. The
call centre will help you quickly, accurately and effectively.
Your requirements are the key issue.
ATAG has an extensive network of high quality, trained
service engineers equipped with the latest tools and
equipment. They maintain close contact with their service
planning colleagues. This team supplies the parts, carries
out the preparation for your repair work and plans the most
efficient route, ensuring the engineer will call as agreed. The
spare parts department is able to supply parts anywhere in
the UK, stock permitting, within 2-working days.
ATAG UK distinguishes itself through service excellence.
The service organisation and the guarantee obligations to
you will therefore always be fulfilled with the greatest care.
For the sake of completeness and clarity we refer you to
the official service conditions and terms of guarantee on
our website: www.atagservice.co.uk.
Contact details After Sales Service
UK 0844 557 63 19
Ireland 1800 30 30 12
UK 0844 557 63 19
Ireland 1800 30 30 12
2 years parts and labour Guarantee
When up to three (3) ATAG appliances are purchased for
installation together, in one kitchen, they will attract a
comprehensive 2 years parts and labour guarantee. ATAG
appliances must be registered within 30 days of delivery.
5 years parts and labour Guarantee
When four (4) or more ATAG products
are purchased for installation together,
in one kitchen, they will attract a
comprehensive 5 years parts and
labour guarantee, at no extra charge.
ATAG appliances must be registered with ATAG within 30
days of delivery.
www.atagservice.co.uk
Via www.atagservice.co.uk you can register your new
appliance warranty, access information on your appliances,
find solutions for failures, seek advice on the correct use
of your kitchen appliances and on ‘warranty’ and ‘out of
warranty’ maintenance. You can also download user-care
manuals.
The website is quick and simple to use. By way of questions
and answers you can describe a problem in stages and
as such you will often be able to find the solution yourself,
within the site. If not and a service call is required your
answers will enable us to inform the service engineer of as
much detail as possible.
You can begin the process of requesting a service call via
the site. In addition you can order spare parts via the site.
To ATAG UK “Service is everything.”