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BioRadio 110 User Guide 

                                                             Cleveland Medical Devices Inc.

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If you experience a problem using your BioRadio, please follow the steps below: 
 
1.  Check all cable connections and power supplies (batteries, AC adapter, etc.)  Refer to 

your User Manual for reference in setting up the BioRadio hardware. 

 
2.  Refer to the Troubleshooting guide in the User Manual or in the online help.  This will 

assist you with many common problems. 

 
3.  If you still cannot resolve the problem, contact Cleveland Medical Devices customer 

support.  The preferred method of support is through e-mail, as this will allow us to 
properly address all customer concerns.  Please prepare a description of the problem, 
along with the computer system you are using.  You should also retrieve the software 
version information and device serial code as displayed in the About dialog (in the 
Help menu).  E-mail this information to Technical Support at:  support@clevemed.
com. 

 
4.  In urgent cases, or if you do not have access to E-mail, you may contact Technical 

Support during regular business hours (9AM - 6PM EST) toll-free at 1-877-
CLEVEMED (1-877-253-8363). 

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