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Chapter 1: Getting Help

To search for a topic in Help and Support, type a word or phrase (keyword) 
in the 

 box located at the top of any Help and Support screen, then 

tap or click the arrow

button.

For each search, you receive the following search result types:

■

Suggested Topics - These topics are located in Help and Support and 
are relevant to your search topic.

■

Full-text Search Matches - These topics are located in Help and 
Support and contain the words you entered in the 

 box.

■

Microsoft Knowledge Base - These topics are located on the Microsoft 
Web site and contain the words you entered in the 

 box. You 

must be connected to the Internet to search for and access these 
topics.

To view a list of your search results, tap or click the results header for 
the type of results you want to view.

To view a topic, tap or click the topic name in the 

 list.

Your convertible tablet PC may include BigFix. BigFix monitors your 
convertible tablet PC for problems and conflicts. It automatically gathers 
information about the latest bugs, security alerts, and updates from BigFix 
sites on the Internet. Whenever BigFix detects a problem, it alerts you 
by flashing the blue taskbar icon. To fix the problem, tap or click on that 
icon to open BigFix.

■

Tap or click 

, 

, 

, 

, then tap 

or click 

.