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Chapter 8. Recovery overview for the Windows 8.1 operating
system
system
This section provides information about the recovery solutions for the Windows 8.1 operating system.
A Windows recovery image is preinstalled in the recovery partition on your computer. The Windows recovery
image enables you to refresh your computer, or reset your computer to the factory default settings.
image enables you to refresh your computer, or reset your computer to the factory default settings.
You can create a recovery USB drive as backups or replacement for the Windows recovery image. With the
recovery USB drive, you can troubleshoot and fix the problems on your computer even if you cannot star
recovery USB drive, you can troubleshoot and fix the problems on your computer even if you cannot star
t the
Windows 8.1 operating system. It is recommended that you create the recovery USB drive as early as possible.
For more information, see “Creating the recovery USB drive” on page 21.
For more information, see “Creating the recovery USB drive” on page 21.
Before recovery
Read this section before performing recovery.
Required device
If the operating system is to be recovered from a recovery USB drive, a USB key of 16 GB or larger is required.
Backing up data from the solid-state drive
If there is data that you would like to maintain, make a backup of the data and then perform recovery. For
multi-user computers, each user should log on and make personal backups.
multi-user computers, each user should log on and make personal backups.
Maintaining system settings
Once recovery is performed, all the settings including system configuration will be reset to the factory default
settings. If you would like to use the current settings again after recovery, such as BIOS Setup Utility settings
and network settings, make a note of the current settings.
settings. If you would like to use the current settings again after recovery, such as BIOS Setup Utility settings
and network settings, make a note of the current settings.
Restoring the BIOS Setup Utility settings
Before recovery, be sure to load the factory default settings for the BIOS Setup Utility.
Note: Be sure to initialize the security chip using the BIOS Setup Utility before the computer recovery. For the
security chip initialization, refer to “Before sending your computer for repair” on page 17.
security chip initialization, refer to “Before sending your computer for repair” on page 17.
Precautions during recovery
Take the following precautions during recovery:
•
Be sure to follow the steps in this manual and on the recovery screen.
•
Be sure to connect your computer to the ac power.
•
Ensure that the computer power is turned on.
•
Ensure that the wireless LAN function is turned on.
•
Ensure that the peripheral devices are disconnected.
•
Do not interrupt recovery.
•
Do not leave the computer alone during recovery.
•
If the message “Recovery could not be completed” is displayed, it is possible that model information is
written incorrectly. Contact your local service provider.
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