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Setting Up
 Ser
vice
3
Activating Your Phone
Determining If Your Phone Is Already 
Activated
If you purchased your phone at a Sprint Store, it is 
probably activated and ready to use.
If you received your phone in the mail, it may activate 
automatically when you first turn it on, or you may 
need to perform a few simple activation steps.
1.
Press 
O
 to turn the phone on. 
If your phone activates automatically, you will see 
a brief message and your phone will enter 
standby mode. Proceed to step 4. 
If you do not see an activation message, please 
proceed to step 2.
2.
Press 
M
 > Web
. (There is no charge to use this 
service during phone activation.)
3.
Follow the onscreen prompts to update your profile 
and activate your phone. A message is displayed 
when the process is completed.
4.
Your phone should power off and then back on. If 
this does not occur, press and hold 
O
 to power 
the phone off and then press and hold 
O
 to 
power the phone back on.
5.
To confirm your activation, make a phone call.
For assistance with phone activation, call Sprint 
Customer Service at 1-800-SPRINT1 (1-800-777-4681) 
from any other phone.
Note
Your phone’s battery should have enough charge for 
your phone to turn on and find a signal, set up your 
voicemail, and make a call. You should fully charge 
your battery as soon as possible. See “Charging the 
Battery” on page 17 
for details.
Tip
Do not press 
O
 while the phone is being activated. 
Pressing 
O
 cancels the activation process.