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HDP100 High Definition Card Printer/Encoder User Guide (Rev. Beta)

Resolving a Card Not Fed Error (Two (2) or more card feed at the
same time)

All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.

Step

Procedure

Review the following information.



Symptoms: Two or more cards feed at the same time causing the

cards to jam at the Card Hopper Roller. Printer is out of cards.



Printer Error State: Card is not being detected by card TOF Sensor 11

sec after the initiation of a print job causing the Printer to produce an
error



LCD Error Display: Multiple Feed



Driver Monitor Error Display: Unable to Feed Card