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Appendix
Low battery shows on screen.
Place the handset in the telephone base or charger for recharging.
Remove and install the battery again and use it until fully depleted, then recharge
the handset in the telephone base or charger for up to 16 hours.
If the above measures do not correct the problem, replace the battery.
Remove and install the battery again and use it until fully depleted, then recharge
the handset in the telephone base or charger for up to 16 hours.
If the above measures do not correct the problem, replace the battery.
The battery does not charge in the handset or the handset battery does
not accept charge.
not accept charge.
Make sure the handset is placed in the telephone base or charger correctly. The
CHARGE light on the handset should be on.
Remove and reinstall the battery, then charge for up to 16 hours.
If the handset is in the telephone base or charger but the CHARGE light on the
handset is not on, refer to The CHARGE light is off in this section.
If the battery is completely depleted, it may take up to 10 minutes to charge the
handset before HANDSET X appears on the screen (page 5).
Purchase a new battery. Refer to the Battery section (page 62).
CHARGE light on the handset should be on.
Remove and reinstall the battery, then charge for up to 16 hours.
If the handset is in the telephone base or charger but the CHARGE light on the
handset is not on, refer to The CHARGE light is off in this section.
If the battery is completely depleted, it may take up to 10 minutes to charge the
handset before HANDSET X appears on the screen (page 5).
Purchase a new battery. Refer to the Battery section (page 62).
The CHARGE light is off.
Clean the charging contacts on the handset and telephone base each month with
a pencil eraser or a dry non-abrasive fabric.
Make sure the power adapter and telephone line cord are plugged in correctly
and securely.
Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up
to one minute for the handset and telephone base to reset.
a pencil eraser or a dry non-abrasive fabric.
Make sure the power adapter and telephone line cord are plugged in correctly
and securely.
Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up
to one minute for the handset and telephone base to reset.
There is no dial tone.
First, try all the above suggestions.
Move the handset closer to the telephone base. It may be out of range.
The telephone line cord might be malfunctioning. Install a new telephone line cord.
Disconnect the telephone base from the telephone wall jack and connect a
different telephone. If there is no dial tone on this telephone either, the problem is
in your wiring or telephone service. Contact your telephone service provider.
Move the handset closer to the telephone base. It may be out of range.
The telephone line cord might be malfunctioning. Install a new telephone line cord.
Disconnect the telephone base from the telephone wall jack and connect a
different telephone. If there is no dial tone on this telephone either, the problem is
in your wiring or telephone service. Contact your telephone service provider.
The telephone does not ring when there is an incoming call.
Make sure the handset ringer volume is not set to off (page 27).
Make sure the telephone line cord and power adapter are plugged in properly
(page 3).
The handset may be too far from the telephone base. Move it closer to the
telephone base.
There may be too many extension phones on the telephone line to allow all of
them to ring simultaneously. Unplug some of them.
If the other telephones in your home are having the same problem, the problem
is in the wiring or telephone service. Contact your telephone service provider
(charges may apply).
Make sure the telephone line cord and power adapter are plugged in properly
(page 3).
The handset may be too far from the telephone base. Move it closer to the
telephone base.
There may be too many extension phones on the telephone line to allow all of
them to ring simultaneously. Unplug some of them.
If the other telephones in your home are having the same problem, the problem
is in the wiring or telephone service. Contact your telephone service provider
(charges may apply).
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Troubleshooting