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Appendix
Troubleshooting
Out of range OR No power at base shows in the handset screen.
The handset may be out of range. Move it closer to the telephone base.
Make sure the power cord is securely plugged into the telephone base. Use a
working electrical outlet not controlled by a wall switch.
Reset your telephone by unplugging the power adapter from the telephone base.
Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug
in the power adapter and reinstall the battery. Place the handset in the telephone
base and allow up to one minute for the handset and telephone base
to synchronize.
Make sure the power cord is securely plugged into the telephone base. Use a
working electrical outlet not controlled by a wall switch.
Reset your telephone by unplugging the power adapter from the telephone base.
Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug
in the power adapter and reinstall the battery. Place the handset in the telephone
base and allow up to one minute for the handset and telephone base
to synchronize.
Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices
.
I subscribe to a nontraditional telephone service that uses my
computer to establish connections, and my telephone doesn’t work.
computer to establish connections, and my telephone doesn’t work.
Make sure your computer is powered on.
Make sure your Internet connection is working properly.
Make sure that the software is installed and running for your nontraditional
telephone service.
Make sure to plug your USB telephone adapter into a dedicated USB port on
your computer. Do not plug into a multiple port USB hub (USB splitter) that is
not powered.
In a few rare instances, the USB port on your computer may not have enough
power. In these instances, try using a USB hub with its own external power supply.
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service. Contact your service provider for more information.
Make sure your Internet connection is working properly.
Make sure that the software is installed and running for your nontraditional
telephone service.
Make sure to plug your USB telephone adapter into a dedicated USB port on
your computer. Do not plug into a multiple port USB hub (USB splitter) that is
not powered.
In a few rare instances, the USB port on your computer may not have enough
power. In these instances, try using a USB hub with its own external power supply.
+H[QWCTGWUKPICſTGYCNNKVOC[RTGXGPVCEEGUUVQ[QWTPQPVTCFKVKQPCNVGNGRJQPG
service. Contact your service provider for more information.
Common cure for electronic equipment.
If the telephone is not responding normally, put the cordless handset in the
telephone base. If it does not respond, try the following (in the order listed):
Disconnect the power to the telephone base.
Disconnect the battery on the cordless handset.
Wait a few minutes before connecting power to the telephone base.
Install the battery again and place the cordless handset in the telephone base.
Wait for the cordless handset to synchronize with the telephone base. Allow up to
one minute for this to take place.
telephone base. If it does not respond, try the following (in the order listed):
Disconnect the power to the telephone base.
Disconnect the battery on the cordless handset.
Wait a few minutes before connecting power to the telephone base.
Install the battery again and place the cordless handset in the telephone base.
Wait for the cordless handset to synchronize with the telephone base. Allow up to
one minute for this to take place.
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