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Appendix

Troubleshooting

I hear other calls while using my headset.

• Plug a different telephone into the telephone jack that you

are currently using. If you still hear other calls, the problem
is probably in your building's wiring or local service. Call your
telephone service provider.

I cannot hear any audio using my headset in PC mode.

• Make sure the two ends of the USB cable are securely plugged

into the computer and headset base USB ports.

• Make sure PC mode is selected and the PC light is on.

• Make sure you have pressed

on your headset to receive the

audio from your

computer

• Make sure you are using a software program that supports

VoIP calling (such as Skype or Google Talk).

• Make sure the headset listening volume is turned on and set to

an audible level through your computer audio settings and in
some VoIP calling software.

Make sure your VoIP calling software audio settings are set to
use your "AT&T DECT Headset".

The person on the other end cannot hear me.