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Answering system

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Set the answering system to answer automatically

You can set each of the four lines to automatically answer incoming calls on 
the main base in two different ways. See the SynJ SB67118/SB67138 user’s 
manual for more information.

The called line rings on every extension for each incoming call. If there is no 
answer, the caller is prompted to leave a message in the general mailbox, which 
a person at any handset or the deskset can review. The general mailbox stores 
incoming messages, memos and recorded calls.

The called line for each incoming call flashes on every extension, but does not 
ring. Instead, the auto attendant answers. The caller can specify an extension 
or leave a general mailbox message. When the auto attendant directs a call to 
an extension but it is not answered, the auto attendant prompts the caller to 
leave a message for that extension or try another extension.

The maximum recording time of all handsets and base is 180 minutes. 
The actual recording time depends on individual message characteristics. 
Individual messages can be up to three minutes. Messages remain available 
for review until you delete them.

Each recorded announcement requires system memory, so we suggest 
recording a brief announcement in order to leave more space for messages.

NOTE: You cannot record an announcement when the telephone system is out of space. 
You will hear a two-beep alert tone and voice prompt “Memory is full.” Please refer to 
Remaining space in the SynJ SB67118/SB67138 telephone base manual.

The system provides voice prompts to guide you through the setup 
procedures.