Справочник Пользователя для Entrust Datacard Corporation Q10075

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The request sent to the printer is not supported.

Possible Cause 1: The printer features (such as magnetic stripe or an L2 
laminator) have changed. The driver Printer Toolbox, Properties, or Printing 
Preferences dialog box has not changed to remove settings that are not 
supported by the printer and you have chosen and applied a setting that the 
printer does not support. 

Solution 1: Close the driver Properties or Printing Preferences dialog box 
and open it again to display the settings for the printer. On the Printer 
Toolbox, wait until “The printer type is SP75.” appears before using buttons 
or settings in the Printer Toolbox, Printer Diagnostics, or the Properties or 
Printing Preferences dialog boxes.

Possible Cause 2: For a directly networked printer, the message “A printer 
has been identified. (DR 00921)” was displayed on the PC and the OK or 
Close button was used. After that, you used the Printer Toolbox, 
Diagnostics, or the Properties or Printing Preferences dialog box before 
settings were updated for this printer. 

Solution 2: Do not close the message box. Follow the instruction to wait 
until the message box closes on its own. If you are using Printer Diagnostics, 
close it and wait until the message box closes on its own.