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50     Microsoft Broadband Networking Wireless Base Station User’s Guide 
 
Filename: TS_g_base_station.doc     Project: H1_top    
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Revision #: 36     Page: 50 of 16     Printed: 06/22/03 12:05 AM 
 
I cannot access a shared file or folder from a computer on my network. 
Files and folders are “shared” when they are made available to other users on your 
network from the computer on which they reside.  
The following troubleshooting steps will help you track down and solve the problem. 
O
Make sure that your network is functioning correctly. By checking the status of 
your network, you can determine if the problem is due to a connectivity issue with 
your network or due to your shared file configuration. One easy way to check the 
status of your network is to use the Broadband Network Utility, which gives the 
status of your local and Internet network connections. Verify that all of the 
computers can access the Internet. If you are having problems accessing the 
Internet (possibly caused by loose or incorrect cables), fix those problems before 
proceeding with other troubleshooting methods listed here.  
O
Try accessing a different shared file or folder. If there are other shared resources 
on your network, try accessing those resources instead. If you can access other 
shared files but not the one you want, you might not have permission to access the 
file. For more information about permissions, see the troubleshooting topics below. 
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Ensure that all computers are in the same workgroup. You will need to look at 
each computer to check its workgroup and, if necessary, change the workgroup 
name.  
Note   If one of your computers is a laptop that is used on a domain at work, you must 
leave the domain to join a workgroup at home and share files. To rejoin the domain at 
work, you will need administrative privileges on your computer. For more information, 
see Windows Help. 
If the computer is using a Microsoft Broadband Networking adapter, you can check 
which workgroup your computer belongs to on the main screen of the Broadband 
Networking Utility. Alternatively, you can check and modify the workgroup names on 
each computer by using the following instructions, specific to the Windows 
operating system: 
Windows XP 
1. Click Start, and then click Control Panel. 
2. Double-click System, and then click the Computer Name tab. If you need to 
modify the workgroup name, click Change. 
Windows 2000 
1. Click Start, point to Settings, and then click Control Panel. 
2. Double-click System. 
3. Click the Network Identification tab. If you need to modify the workgroup name, 
click Change.