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If Something Goes Wrong
Display problems
The picture quality of my screen is poor or The screen does 
not look right.
You can change the display settings by clicking a blank area of the 
desktop with the secondary control button (right-click button of 
TouchPad or mouse), and then clicking Personalize. This opens the 
Personalization window. Click Display to view the available 
display setting options. Select the applicable component on the 
right side of the window to optimize your display settings. For more 
information on desktop customization options, please see the 
Windows
®
 online Help.
If applicable to your system, you may want to adjust the Intel
®
 
Display Power Saving Technology settings in the Intel
®
 graphics 
utility. For more information, see 
.
A message displays saying that there is a problem with your 
display settings and that the adapter type is incorrect or the 
current settings do not work with your hardware.
Reduce the size of the color palette to one that is supported by the 
computer’s internal display.
To change the display properties:
1
Right-click in a blank area of the Windows
®
 desktop.
2
Click Personalize, and then Display.
3
Adjust the screen resolution and/or color quality.
4
Click OK.
The display mode is set to Simultaneous and the external 
display device does not work.
Make sure the external monitor is capable of displaying at 
resolutions of 800 x 600 or higher. Devices that do not support this 
resolution will only work in Internal/External mode, and not 
simultaneous mode.
Small bright dots appear on your TFT display when you turn 
on your computer.
Small bright dots may appear on your screen display when you turn 
on your computer. Your display contains an extremely large number 
of thin-film transistors (TFT) and is manufactured using high-
precision technology. Any small bright dots that may appear on 
your display are an intrinsic characteristic of the TFT 
manufacturing technology. Over a period of time, and depending on 
the usage of the computer, the brightness of the screen will 
deteriorate. This is also an intrinsic characteristic of the screen