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オンラインでの各種お手続き・
ご契約内容の確認など
●You may not be able to access some website services due to system maintenance, the content of your subscription, etc.
●“Network security code” or “ID/Password of d ACCOUNT” is required to use “ドコモオンライン手続き” (docomo online 
procedure).
Carrying out various procedures, checking subscription, etc. online
Inquiries from overseas (In case of loss, theft, unconnected, etc.)
My docomo (                                                                       )/select an item on “ドコモオンライン
手続き” (docomo online procedure) (in Japanese only)
https://www.nttdocomo.co.jp/mydocomo/
From the 
handset
From a PC
dメニュー (dmenu)/My docomo (お客様サポート) (My docomo (support))/ドコモオンライン手
続き (docomo online procedure) (in Japanese only)
From DOCOMO mobile phones
From land-line phones
Display “+” on the screen
-81-3-6832-6600
 (toll free)
(to enter “+”, touch and hold “0”.)
 
You can call using international call access code instead of “+”.
International call access code
for the country you stay
-81-3-6832-6600 
(charges apply)
 
You are charged a call fee to Japan. 
 
For international call access codes, refer to DOCOMO website.
 
Please confirm the phone number before you dial.
 
If you lose your handset or have it stolen, immediately take the steps necessary for suspending the use of the handset.
 
 
If the handset you purchased is damaged, bring your handset to a repair counter specified by DOCOMO after returning to 
Japan.
(Business hours: 24 hours (open all year round))