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GuiderⅡ User Guide | www.flashforge.com
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Chapter 9: Supports and Service
Flashforge team is on standby and ready to help you with any challenges you may
have with your GuiderⅡ. If the issues or questions are not covered in this User Guide,
you can seek for solutions on our official website or contact us via telephone.
There are solutions and instructions to common issues that can be found in our
knowledge base. Have a look first as most basic questions are answered there.
The Flashforge support team can be reached by e-mail or phone between the working
hours of 8:00 a.m. to 5:00 p.m. PST Monday through Saturday. In case you contact us
during after-hours, your inquiry will be answered the following business day.
Note: Because of changing different filament the extruder maybe blockaded. It’s
not owing to quality issue, and outside the scope of 400 hours life. If users
encounter this problem, please contact our after-sale department and finish clean
work according to their instruction.
Tel：
86-0579-89316036
QQ：
2850862986
2850863000
2853382161
ADD：
No. 518, Xianyuan Road, Wucheng, Jinhua, Zhejiang
*When contacting support, please have your serial number ready. The
serial number is a bar code on the back of your GuiderⅡ.”
serial number is a bar code on the back of your GuiderⅡ.”