Справочник Пользователя для MI DONG Electronics & Telecommunication Co. LTD. MD-8500P
31. Consumer compensation regulations
42
Failures of the
performance or the
functions occurs
naturally while
using the product in
normal conditions.
Cases that require consumer compensation
A/S service within
the warranty
period
A/S service after the
warranty period
When a major repair work is required within 10 days after purchasing the product
Replacement
None
When an important part needs to be repaired within 1 month after purchasing the product.
Replacement
When a major repair work is required within 1 month after the product is replaced.
Replacement
When impossible to replace the product
Refunding
When possible to
repair
When a defect is found
Free-of-charge
repair
Paid repair or paid
replacement
When failure occurs (4
th
occurrence) again even after the product was
repaired 3 times already for the same defect.
Replacement
When failure occurs (5
th
occurrence) again even after the product was
repaired 4 times already for problems with various parts.
When impossible to
repair
If the company lost the product for which a customer requested a repair
work.
Paid repair or paid
replacement
When impossible to repair the product as there is no part available for the
repair work within the period in which the parts should be kept in storage by
the company.
When impossible to repair even when repair parts are available.
Paid repair or paid
replacement
1) Cases in which failures occur due to the user’s mistakes.
- When a user is careless in handling the product (When the product fails or gets damaged due to dropping, shocks,
breaking, excessive operation or mistakes in using the product)
- When the user makes the product fail or get damaged on purpose or by mistakes.
- When the product fails or gets damaged as users themselves or a third-party person repaired or modified the product.
- When the product fails or gets damaged as the parts, expendable items and optional items that are not designated by
the company were used.
2) Other cases
- When the product gets damaged due to natural disasters (Including fires, flooding and earthquakes)
- The lifetime of expendable items runs out
- Due to external causes
Paid repair
Paid repair
* Except for the main body, separate warranty periods will be applied for ancillary components and expendable items