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GoRave SOULWAY 
 
READ & SAVE THESE 
Operating Instructions 
 
INSTRUCTIONS 
 
 
Page 13 of 19 
3  T
ROUBLESHOOTING
 
Mostly the issues in audio systems are result of poor or wrong connections, or improper control 
settings. If you encounter problems, isolate the area of difficulty, check the control settings, 
determine the cause of the fault and make the necessary changes.  
If you are unable to get sound from SOULWAY, refer to given suggestions for following 
conditions: 
3.1  S
TANDBY 
LED
 
I
NDICATOR 
I
N
OT 
L
IT
 
No main power to SOULWAY. Check AC power connections at the amplifier and the AC 
outlet. 
3.2  N
S
OUND
 
If the product is getting AC power, but is producing no sound, check the LED indicator on the 
side of the amplifier. If SOULWAY’s bond LED is dim, it means that SOULWAY is seeking 
connection, check following conditions,  
 
 
Is SOULWAY bonded to a wireless streaming device? 
 
Is the streaming device turned on? 
 
Is audio playing on the wireless streaming device? 
 
Is the streaming device on mute? 
 
Is the volume on the streaming device set too low? 
 
Is audio playing on the wired device? 
 
Is the volume on the wired device set too low? 
 
Note: SOULWAY allows only one connection at a given time to play music. If a device is 
already bonded with SOULWAY and you are trying to play music from another source. Kindly 
disconnect the device which is currently bonded with SOULWAY before bonding the desired 
device with SOULWAY to play music. 
 
If the LED is lit solid, it means SOULWAY has successfully bonded with a device in green list, 
check all of your connections and control settings on associated components.