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I am unable to connect my phone to my computer
•  Install Smart Suite.
•  Check that your USB driver is installed properly.
•  Open the Notification panel to check if the Smart Suite Agent 
has been activated.
•  Check that you have marked the checkbox of USB debugging.
•  Check that your computer meets the requirements for Smart 
Suite Installation.
•  Make sure that you’re using the right cable from the box.
I am unable to download new files
•  Make sure there is sufficient phone memory for your download.
•  Select the microSD card as the location to store downloaded 
files.
•  Check your subscription status with your operator.
The phone cannot be detected by others via Bluetooth
•  Make sure that Bluetooth is turned on and your phone is visible 
to other users.
•  Make sure that the two phones are within Bluetooth’s detection 
range.
How to make your battery last longer
•  Make sure you follow the complete charge time (minimum 
2.5 hours).
•  After a partial charge, the battery level indicator may not be 
exact. Wait for at least 20 minutes after removing the charger 
to obtain an exact indication.
•  Adjust the brightness of the screen as appropriate
•  Extend the email auto-check interval for as long as possible.
•  Update news and weather information on manual demand, or 
increase their auto-check interval.
•  Exit background-running applications if they are not being used 
for a long time.
•  Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
The phone will become warm following prolonged calls, 
game playing, internet surfing, or running other complex 
applications. 
•  This heating is a normal consequence of the CPU handling 
excessive data. Ending above actions will make your phone 
return to normal temperatures.
ALCATEL is a trademark of Alcatel-Lucent 
and is used under license by  
TCL Communication Ltd.
© Copyright 2016 TCL Communication Ltd 
All rights reserved
TCL Communication Ltd reserves  
the right to alter material  
or technical specification  
without prior notice.
All "Signature" ringtones embedded in this phone have been 
composed, arranged, and mixed by NU TROPIC (Amar 
Kabouche).