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 Chapter 
Contact 
Information 
 
Contact Information 
 
7.1 
Limited 3 Year Warranty 
 
UBS’ standard warranty is three (3) years from the project completion date, provided that 
the warranty labels have not been broken.  Opening any the components/sub-assemblies 
without the expressed, written consent of UBS will automatically void the warranty for said 
component/sub-assembly. 
 
UBS’ liability for a warranty failure applies only to the equipment provided by UBS and 
excludes all other remedies, including, without limitation, incidental consequential damages.  
UBS is not responsible for any lost data, revenue, or any other consequential damages 
associated with a warranty or non-warranty failure. 
 
In the event of a defect in/or failure of the UBS product, the customer shall contact UBS 
regarding the warranty claim.  UBS is warranted to rework or repair the product at the UBS 
facility in Vaughan, Ontario once it has been properly returned by the customer. 
 
To process a warranty claim or to obtain technical support, please contact UBS’ Customer 
Service at either one of the following numbers: 
 
Phone: 1-905-669-8533 
 
Fax: 1-905-669-8516 
 
 
7.2 
Liability 
 
The statements, specifications and instructions in this publication are believed to be correct 
to the best knowledge of Unique Broadband Systems Ltd. and its employees at the time of 
printing this manual.  Unique Broadband Systems Ltd. will reserve the right to make 
changes to the content in this publication that reflects changes in equipment specifications 
and design.  No liability is assumed for statements, results, or lack thereof from the use of 
information in this publication and for any direct or consequential damages, personal loss or 
injury and that all statements made herein are strictly to be used or relied on at the user’s 
risk. 
 
This document has been prepared by professional and properly trained personnel and the 
customer assumes all responsibility when using this document.  UBS welcomes customer 
comments as part of the process of continual development and improvement of the 
documentation in the best way possible from the user’s viewpoint.  Please submit your 
comments to your UBS sales representative at the following address: 
 
Unique Broadband Systems Ltd. 
400 Spinnaker Way 
Vaughan, Ontario, Canada 
L4K 5Y9 
Tel: (905) 669-8533 
Fax: (905) 669-8516 
Email: 
Website: 
SX03-20000-01-M01 7-1