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Product End-of-Life Notice
© 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
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End-of-Sale and End-of-Life Announcement for the
Select Cisco WAAS Hardware Items
Select Cisco WAAS Hardware Items
EOL8893
Cisco announces the end-of-sale and end-of life dates for the Select Cisco WAAS
Hardware Items. The last day to order the affected product(s) is May 13, 2013.
Customers with active service contracts will continue to receive support from the
Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin.
Table 1 describes the end-of-life milestones, definitions, and dates for the affected
product(s). Table 2 lists the product part numbers affected by this announcement. For
customers with active and paid service and support contracts, support will be
available until the termination date of the contract, even if this date exceeds the Last
Date of Support shown in Table 1.
Hardware Items. The last day to order the affected product(s) is May 13, 2013.
Customers with active service contracts will continue to receive support from the
Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin.
Table 1 describes the end-of-life milestones, definitions, and dates for the affected
product(s). Table 2 lists the product part numbers affected by this announcement. For
customers with active and paid service and support contracts, support will be
available until the termination date of the contract, even if this date exceeds the Last
Date of Support shown in Table 1.
Table 1.
End-of-Life Milestones and Dates for the Select Cisco WAAS Hardware Items
Milestone
Definition
Date
End-of-Life Announcement
Date
Date
The date the document that announces the end of sale and end of life of a product is
distributed to the general public.
distributed to the general public.
November 12, 2012
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is no
longer for sale after this date.
longer for sale after this date.
May 13, 2013
Last Ship Date:
HW
HW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers.
Actual ship date is dependent on lead time.
Actual ship date is dependent on lead time.
August 11, 2013
End of Routine Failure
Analysis Date:
HW
Analysis Date:
HW
The last-possible date a routine failure analysis may be performed to determine the cause of
hardware product failure or defect.
hardware product failure or defect.
May 13, 2014
End of New Service
Attachment Date:
HW
Attachment Date:
HW
For equipment and software that is not covered by a service-and-support contract, this is the
last date to order a new service-and-support contract or add the equipment and/or software
to an existing service-and-support contract.
last date to order a new service-and-support contract or add the equipment and/or software
to an existing service-and-support contract.
May 13, 2014
End of Service Contract
Renewal Date:
HW
Renewal Date:
HW
The last date to extend or renew a service contract for the product.
August 8, 2017
Last Date of Support:
HW
HW
The last date to receive applicable service and support for the product as entitled by active
service contracts or by warranty terms and conditions. After this date, all support services for
the product are unavailable, and the product becomes obsolete.
service contracts or by warranty terms and conditions. After this date, all support services for
the product are unavailable, and the product becomes obsolete.
May 31, 2018
HW = Hardware
OS SW = Operating System Software App. SW = Application Software