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Questions & Answers
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Questions & Answers
If you have any questions about using your phone, visit us at www.siemens.com/
mobilephonescustomercare any time. For additional help, we have listed below some fre-
quently asked questions and answers.
Configuration service
To help you set up your mobile phone for the data service, WAP, MMS, e-mail, and Internet,
Configuration service
To help you set up your mobile phone for the data service, WAP, MMS, e-mail, and Internet,
you can use a configuration service. This service is used to have the necessary settings for
your mobile phone sent to you by SMS. We recommend that you contact your network pro-
vider, who will send you the configuration messages.
As an alternative, you can also use the "Setting Configurator" at www.siemens.com/
As an alternative, you can also use the "Setting Configurator" at www.siemens.com/
mobilephonescustomercare. Siemens will then send you the configuration messages.
Please follow the instructions contained in those messages.
Problem
Possible causes
Possible solution
Phone cannot be
switched on.
On/Off key not pressed long
enough.
Press On/Off key for at least two seconds.
Flat battery.
Charge battery Check charging indicator in the
display.
Battery contacts dirty.
Clean contacts.
See also below under
"Charging error"
Too little standby
time.
Frequent use of organizer and
games.
Limit use if necessary.
Fast search activated.
Display illumination on.
Switch off display illumination (page 79).
Unintentional keystrokes
(illumination!).
Charging error
(charge icon not
displayed).
Battery totally discharged.
1) Plug in charger cable, battery is on charge.
2) Charge icon appears after approx. 2 hours.
3) Charge battery.
Temperature out of range:
+5°C to +45°C (41 to 104°F).
Make sure the ambient temperature is right, wait a
while, then recharge.
Contact problem.
Check power supply and connection to the phone.
Check battery contacts and telephone connection
socket, clean them if necessary, then re-insert bat-
tery.
No wall outlet voltage.
Use different wall outlet, check line voltage.
Wrong charger.
Only use original Siemens accessories.
Battery defective.
Replace battery.