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Introduction
August 2012 Series
Introduction
Business Overview
Businesses around the world are struggling with escalating travel costs.
Growing corporate expense accounts reflect the high price of travel, but
travel also takes a toll on the health and well-being of employees and their
families. The time away from home and the frustration levels experienced
from lost luggage, navigating through airport terminals, and driving in
unfamiliar cities are burdens many employees must endure weekly.
Growing corporate expense accounts reflect the high price of travel, but
travel also takes a toll on the health and well-being of employees and their
families. The time away from home and the frustration levels experienced
from lost luggage, navigating through airport terminals, and driving in
unfamiliar cities are burdens many employees must endure weekly.
Organizations are under increasing pressure to reduce the amount of time
it takes to make informed decisions concerning their business operations.
Often, the only way to solve a difficult problem is to fly an expert to the
location to see the issue and discuss it with the people at the site. When
an expert cannot see what is being described, the resolution of a complex
problem often takes much longer.
it takes to make informed decisions concerning their business operations.
Often, the only way to solve a difficult problem is to fly an expert to the
location to see the issue and discuss it with the people at the site. When
an expert cannot see what is being described, the resolution of a complex
problem often takes much longer.
Work-at-home programs can save organizations money by reducing the
amount of office space required, but some managers find the programs
undesirable because they like to see their staff on a regular basis. At the
same time, remote workers often feel isolated from their departments
because they do not spend enough face time with their peers and they feel
disconnected from the decision-making process. This isolation can lead to
lower job performance and less job satisfaction from employees who do
not work at the organization’s main location. Human resource departments
find it is difficult and expensive to interview candidates for a position if the
prospective employee is not in the same city as the hiring manager.
amount of office space required, but some managers find the programs
undesirable because they like to see their staff on a regular basis. At the
same time, remote workers often feel isolated from their departments
because they do not spend enough face time with their peers and they feel
disconnected from the decision-making process. This isolation can lead to
lower job performance and less job satisfaction from employees who do
not work at the organization’s main location. Human resource departments
find it is difficult and expensive to interview candidates for a position if the
prospective employee is not in the same city as the hiring manager.
Audio conferences can help in certain situations, but the face-to-face
interaction during video collaboration meetings helps to boost information
retention, promotes increased attention span, and reduces participant con-
fusion. The nonverbal cues experienced in a visual meeting are sometimes
more important than what is actually spoken.
interaction during video collaboration meetings helps to boost information
retention, promotes increased attention span, and reduces participant con-
fusion. The nonverbal cues experienced in a visual meeting are sometimes
more important than what is actually spoken.
Technology Overview
With Cisco video collaboration solutions, your organization can reap the
budgetary and productivity gains that a remote workforce allows—without
compromising the benefits of face-to-face interaction.
budgetary and productivity gains that a remote workforce allows—without
compromising the benefits of face-to-face interaction.
Adoption of Cisco’s comprehensive video collaboration strategy affects the
way business is conducted across an organization. Among the benefits:
way business is conducted across an organization. Among the benefits:
•
Helping you make decisions faster
—Cisco multipurpose room systems
enable all parties to share ideas, show detailed images, and take action
more quickly. Rapid decision-making helps organizations bring new
products to market or resolve customer service concerns sooner than
their competitors.
more quickly. Rapid decision-making helps organizations bring new
products to market or resolve customer service concerns sooner than
their competitors.
•
Providing immediate access to experts—
Cisco immersive systems
enable you to take advantage of the expertise of a few people across
your entire organization without their having to travel. Peripherals, like
document cameras and wireless hand-held cameras, can bring complex
problems alive for an expert in another location. Training, translating,
consulting, and troubleshooting can also happen in real time. With video
streaming and archiving solutions, you can record and store an expert’s
knowledge for easy accessibility by anyone at any time.
your entire organization without their having to travel. Peripherals, like
document cameras and wireless hand-held cameras, can bring complex
problems alive for an expert in another location. Training, translating,
consulting, and troubleshooting can also happen in real time. With video
streaming and archiving solutions, you can record and store an expert’s
knowledge for easy accessibility by anyone at any time.
•
Bringing the organization closer together—
Multiple remote offices do
not have to mean that team members are isolated. Cisco multipurpose
room systems, executive systems, and personal systems help to create a
virtual meeting room for collaboration and sharing, which keeps every-
one up to date with the same information.
room systems, executive systems, and personal systems help to create a
virtual meeting room for collaboration and sharing, which keeps every-
one up to date with the same information.
•
Improving work/life balance for employees
—An employee can use
Cisco personal systems to attend meetings or work from home instead
of sitting in rush-hour traffic. Video participation allows people to
maintain a balance between work and personal lives, save the organiza-
tion travel costs, and protect the environment by reducing their carbon
foot prints.
of sitting in rush-hour traffic. Video participation allows people to
maintain a balance between work and personal lives, save the organiza-
tion travel costs, and protect the environment by reducing their carbon
foot prints.