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Centralized tracking, management and support
Track your assets, manage policies and 
enhance your user support remotely.
Asset tracking
Dell Wyse Device Manager (WDM) provides detailed 
reports on your desktop and mobile thin client hardware 
and software assets, helping you to gauge each device and 
user desktop’s health and performance, avoid potential 
issues and plan for change or growth.
Policy management
WDM’s Default Device Configuration (DDC) enables 
administrators to issue, manage and update polices 
right across an organization. Devices can be arranged 
into logical groups, each with their own back-end 
requirements wherever they are – locally or globally – 
with WDM’s delegated administration capability.
Enhanced user support and lower costs
Give end users the ‘over-the-shoulder’ support that in the past could only be provided by physical 
visits to the desktop. With WDM you can deliver such important one-to-one IT support in a more 
efficient and cost-effective manner than ever before, resulting in far greater user experience 
satisfaction scores with much lower support costs.
At a glance features:
•   Detailed hardware asset information
•   Installed software asset information
•   Detailed device health checks
•   Default device configuration
•    Delegated administration for policy management 
  (AD integrated)
•   Drastically reduced support costs
•   Remote shadowing and control
WDM
 
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