Справочник Пользователя для HP 1.6TB 12G SAS VE LFF 3.5-in SCC EV 3yr Wty 762272-B21
Модели
762272-B21
QuickSpecs
HP Solid State Drives (SSD)
Service and Support
c04154378 — DA – 14038 Worldwide — Version 23 — September 29, 2014
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Service and Support
HP Technology Services for ProLiant Servers
Capitalizing on HP ProLiant server capabilities requires a service partner who understands your
increasingly complex business technology environment. That's why it makes sense to team up with
the people who know HP infrastructure hardware and software best - the experienced professionals at
HP Services.
Capitalizing on HP ProLiant server capabilities requires a service partner who understands your
increasingly complex business technology environment. That's why it makes sense to team up with
the people who know HP infrastructure hardware and software best - the experienced professionals at
HP Services.
Protect your business beyond warranty with HP Care Pack Services
HP Care Pack services offer complete care and support expertise with committed response choices
designed to meet your IT and business needs.
HP Care Pack services offer complete care and support expertise with committed response choices
designed to meet your IT and business needs.
HP Foundation Care services offer scalable reactive support-packages for HP industry-standard
servers and software. You can choose the type and level of service that is most suitable for your IT and
business needs. HP Proactive Care delivers high levels of system availability through proactive service
management and advanced technical response.
servers and software. You can choose the type and level of service that is most suitable for your IT and
business needs. HP Proactive Care delivers high levels of system availability through proactive service
management and advanced technical response.
Recommended HP Care Pack Services for your HP product
Optimized Care
3-Year HP 6 hour Call to Repair Response, Proactive Care
Combined reactive and proactive support for hardware and software helping optimize your systems
and delivering high levels of availability through proactive service management and advanced
technical response. Hardware problem resolution to return the hardware in operating condition within
6 hours of the initial service request. A Technical Account Manager, as your single point of contact, will
own your call or issue end to end until resolved.
Combined reactive and proactive support for hardware and software helping optimize your systems
and delivering high levels of availability through proactive service management and advanced
technical response. Hardware problem resolution to return the hardware in operating condition within
6 hours of the initial service request. A Technical Account Manager, as your single point of contact, will
own your call or issue end to end until resolved.
HP Installation of ProLiant Add On Options Service
This easy-to-buy, easy-to-use HP Care Pack service helps ensure that your new HP hardware or
software is installed smoothly, efficiently, and with minimal disruption of your IT and business.
This easy-to-buy, easy-to-use HP Care Pack service helps ensure that your new HP hardware or
software is installed smoothly, efficiently, and with minimal disruption of your IT and business.
Standard Care
3-Year HP 24x7 4 hour response, Proactive Care Service
This service gives you combined reactive and proactive support including rapid access to our Advanced
Solution Center to manage and prevent problems and a Technical Support Specialist with a broad level
of technical knowledge that will engage with additional technical expertise as needed from HP's vast
global resources.
This service gives you combined reactive and proactive support including rapid access to our Advanced
Solution Center to manage and prevent problems and a Technical Support Specialist with a broad level
of technical knowledge that will engage with additional technical expertise as needed from HP's vast
global resources.
HP Installation of ProLiant Add On Options Service
This easy-to-buy, easy-to-use HP Care Pack service helps ensure that your new HP hardware or
software is installed smoothly, efficiently, and with minimal disruption of your IT and business.
This easy-to-buy, easy-to-use HP Care Pack service helps ensure that your new HP hardware or
software is installed smoothly, efficiently, and with minimal disruption of your IT and business.
Related Services
Proactive Care Personalized Support - Environmental Option
The Personalized Support option provides an assigned Account Support Manager who can bring best
practices from across the industry plus extra technical skills to your IT team. This option is only
available as an add-on to HP Proactive Care Support.
The Personalized Support option provides an assigned Account Support Manager who can bring best
practices from across the industry plus extra technical skills to your IT team. This option is only
available as an add-on to HP Proactive Care Support.
HP Proactive Select Service
Provides a flexible way to purchase HP best-in-class consultancy and technical services. You can buy
Proactive Select Service Credits when you purchase your hardware and then use the credits over the
next 12 months.
Provides a flexible way to purchase HP best-in-class consultancy and technical services. You can buy
Proactive Select Service Credits when you purchase your hardware and then use the credits over the
next 12 months.
NOTE: Additional HP Care Pack services can be found at:
Insight Remote
HP Insight Remote Support provides 24 X 7 remote monitoring, proactive notifications, and problem