Справочник Пользователя для Alcatel 4G 7045Y-2LALNL1

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Your phone will not be repaired in case labels or serial numbers (IMEI) 
have been removed or altered.
There are no express warranties, whether written, oral or implied, other 
than this printed limited warranty or the mandatory warranty provided 
by your country or jurisdiction.
In no event shall TCT Mobile Limited or any of its affiliates be liable for 
indirect, incidental or consequential damages of any nature whatsoever, 
including but not limited commercial or financial loss or damage, 
loss of data or loss of image to the full extent those damages can be 
disclaimed by law.
Some countries/states do not allow the exclusion or limitation of 
indirect, incidental or consequential damages, or limitation of the 
duration of implied warranties, so the preceding limitations or exclusions 
may not apply to you.
Troubleshooting...................
Before contacting the service centre, you are advised to follow the 
instructions below:
• 
You are advised to fully charge ( 
 ) the battery for optimal 
operation.
• 
Avoid storing large amounts of data in your phone as this may 
affect its performance.
• 
Use Factory date reset and the upgrade tool to perform phone 
formatting or software upgrading (to reset factory data, hold down 
the  Power  key and the Volume up key at the same time). ALL 
User phone data: contacts, photos, messages and files, downloaded 
applications will be lost permanently. It is strongly advised to fully 
backup the phone data and profile via Smart Suite before doing 
formatting and upgrading. 
and carry out the following checks:
My phone cannot be switched on or is frozen 
• 
When the phone cannot be switched on, charge for at least 20 
minutes to ensure the minimum battery power needed, then try 
to switch on again.
• 
When the phone falls into a loop during power on-off animation 
and the user interface cannot be accessed, press and hold the 
Volume down key to enter Safe Mode. This eliminates any abnormal 
OS booting issues caused by 3rd party APKs.
• 
If neither method is effective, please reset the phone using the 
Power key and the Volume up key, (holding both together).
My phone has not responded for several minutes
• 
Restart your phone by pressing and holding the Power key.
My phone turns off by itself
• 
Check that your screen is locked when you are not using your 
phone, and make sure the Power key is not accidentally contacted 
while the screen is unlocked. 
• 
Check the battery charge level.
My phone cannot charge properly
• 
Make sure that your battery is not completely discharged; if the 
battery power is empty for a long time, it may take around 20 
minutes to display the battery charger indicator on the screen.
• 
Make sure charging is carried out under normal conditions (0°C 
to +40°C).
• 
When abroad, check that the voltage input is compatible.
My phone cannot connect to a network or “No service” 
is displayed
• 
Try connecting in another location.
• 
Verify the network coverage with your operator.
• 
Check with your operator that your SIM card is valid.
• 
Try selecting the available network(s) manually. 
• 
Try connecting at a later time if the network is overloaded.
My phone cannot connect to the Internet
• 
Check that the IMEI number (press *#06#) is the same as the one 
printed on your warranty card or box.
• 
Make sure that the internet access service of your SIM card is 
available.
• 
Check your phone's Internet connecting settings.
• 
Make sure you are in a place with network coverage.
• 
Try connecting at a later time or another location.
Invalid SIM card
• 
Make sure the SIM card has been correctly inserted (see “Inserting 
or removing the SIM card”).
• 
Make sure the chip on your SIM card is not damaged or scratched.
• 
Make sure the service of your SIM card is available.
Unable to make outgoing calls
• 
Make sure you have dialled a valid number and have touched Call.
• 
For international calls, check the country and area codes.
• 
Make sure your phone is connected to a network, and the network 
is not overloaded or unavailable.
• 
Check your subscription status with your operator (credit, SIM 
card valid, etc.).
• 
Make sure you have not barred outgoing calls.
• 
Make sure that your phone is not in airplane mode.
IP4913_7045Y_QG_Eng_GB_06_140604.indd   36-37
IP4913_7045Y_QG_Eng_GB_06_140604.indd   36-37
2014-6-4   下午 1:21:43
2014-6-4   下午 1:21:43