Справочник Пользователя для IBM 3770
3770Link
2
Technical Support
Once you’ve ordered 3770Link, Serengeti Systems provides technical
support for as long as you use 3770Link at no additional cost to you.
Support is available via the Internet from our web site or via e-mail, or by
telephone.
support for as long as you use 3770Link at no additional cost to you.
Support is available via the Internet from our web site or via e-mail, or by
telephone.
•
Access to Serengeti Technical Support is available from within the
3770Link GUI by way of your web browser or e-mail (assuming either
or both of these are installed on the same PC as 3770Link.) Open the
Help menu, click Technical Support, and follow the links to the
Serengeti Web Page Technical Support or to access our support staff
via e-mail.
or both of these are installed on the same PC as 3770Link.) Open the
Help menu, click Technical Support, and follow the links to the
Serengeti Web Page Technical Support or to access our support staff
via e-mail.
•
Visit the Serengeti Web Page (http://www.serengeti.com) directly and
click on Technical Support to access our online technical database.
You’ll find answers to many of the most commonly asked questions at
your fingertips.
You’ll find answers to many of the most commonly asked questions at
your fingertips.
•
For fast response to your technical support issue, sum up your question
or problem in writing and submit this via e-mail to
Support@Serengeti.com. We’ll respond to you by e-mail or a
telephone call (if appropriate) as quickly as we can.
Support@Serengeti.com. We’ll respond to you by e-mail or a
telephone call (if appropriate) as quickly as we can.
•
If you cannot find the answers you’re searching for online or you do
not have e-mail access, you may call us at (512) 345-2211 and ask for
technical support during our normal business hours of 9AM to 5PM
Central Time Monday through Friday.
technical support during our normal business hours of 9AM to 5PM
Central Time Monday through Friday.