Руководство Пользователя для Brother MFC-495CW
Troubleshooting and Routine Maintenance
141
B
Cannot Detect
You installed a new ink cartridge
too quickly and the machine did
not detect it.
too quickly and the machine did
not detect it.
Take out the new ink cartridge and
re-install it slowly until it clicks.
re-install it slowly until it clicks.
If you are not using Genuine
Brother Innobella™ ink the
machine may not detect the ink
cartridge.
Brother Innobella™ ink the
machine may not detect the ink
cartridge.
Use a new Genuine Brother Innobella™
Ink Cartridge. If the error is not cleared, call
Brother Customer Service.
Ink Cartridge. If the error is not cleared, call
Brother Customer Service.
An ink cartridge is not installed
correctly.
correctly.
Take out the new ink cartridge and re-
install it slowly until it clicks. (See
Replacing the ink cartridges on page 151.)
install it slowly until it clicks. (See
Replacing the ink cartridges on page 151.)
Cannot Print
One or more of the ink cartridges
have reached the end of their life.
The machine will stop all print
operations. While memory is
available, black and white faxes
will be stored in the memory. If a
sending machine has a color fax,
the machine's
have reached the end of their life.
The machine will stop all print
operations. While memory is
available, black and white faxes
will be stored in the memory. If a
sending machine has a color fax,
the machine's
‘
handshake
’
will
ask that the fax be sent as black &
white. If the sending machine has
the ability to convert it, the color
fax will be stored in the memory
as a black & white fax.
white. If the sending machine has
the ability to convert it, the color
fax will be stored in the memory
as a black & white fax.
Replace the ink cartridge. (See Replacing
the ink cartridges on page 151.)
the ink cartridges on page 151.)
Comm.Error
Poor telephone line quality
caused a communication error.
caused a communication error.
Send the fax again or connect the machine
to another telephone line. If the problem
continues, call the telephone company and
ask them to check your telephone line.
to another telephone line. If the problem
continues, call the telephone company and
ask them to check your telephone line.
Connection Fail
You tried to poll a fax machine
that is not in Polled Waiting mode.
that is not in Polled Waiting mode.
Check the other fax machine's polling
setup.
setup.
Cover is Open
The scanner cover is not closed
completely.
completely.
Lift the scanner cover and then close it
again.
again.
The ink cartridge cover is not
completely closed.
completely closed.
Firmly close the ink cartridge cover until it
clicks.
clicks.
Data Remaining
Print data is left in the machine's
memory.
memory.
Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.
the job and clear it from the memory. Try to
print again.
Disconnected
The other person or other
person's fax machine stopped the
call.
person's fax machine stopped the
call.
Try to send or receive again.
Document Jam
The document was not inserted or
fed properly, or the document
scanned from the ADF was too
long.
fed properly, or the document
scanned from the ADF was too
long.
DR Mode in Use
The machine is set to Distinctive
Ring mode. You cannot change
the Receive Mode from Manual to
another mode.
Ring mode. You cannot change
the Receive Mode from Manual to
another mode.
Set Distinctive Ring to Off. (See Turning
off Distinctive Ring on page 56.)
off Distinctive Ring on page 56.)
High Temperature
The print head is too warm.
Allow the machine to cool down.
Error Message
Cause
Action