Справочник Пользователя для Brother NC6100H
11 - 2 TROUBLESHOOTING
2
If the configuration page prints but you cannot print documents,
try the following
try the following
a
If you are using TCP/IP:
Try pinging the print server from the host operating system
command prompt with the command:
Try pinging the print server from the host operating system
command prompt with the command:
ping ipaddress
Where
ipaddress
is the print server IP address (note that in
some instances it can take up to two minutes for the print
server to load its IP address after setting the IP address). If a
successful response is received, then proceed to the UNIX,
TCP/IP Windows NT
server to load its IP address after setting the IP address). If a
successful response is received, then proceed to the UNIX,
TCP/IP Windows NT
®
4.0/LAN Server, Windows
®
98/95/Me
Peer to Peer (LPR), Internet Printing or Web Browser
troubleshooting section. Otherwise, proceed to step 3, and
then go to TCP/IP Troubleshooting section.
troubleshooting section. Otherwise, proceed to step 3, and
then go to TCP/IP Troubleshooting section.
b
If you are using Novell system:
Verify that the print server can be seen on the network. To do
this, login as the SUPERVISOR (not as someone with
supervisor privileges) or ADMIN (for NetWare 4 or later
servers), go into PCONSOLE or NWADMIN, select PRINT
SERVER INFORMATION, and select the name of the print
server (make sure that you have entered the print server
name). If you can see
Verify that the print server can be seen on the network. To do
this, login as the SUPERVISOR (not as someone with
supervisor privileges) or ADMIN (for NetWare 4 or later
servers), go into PCONSOLE or NWADMIN, select PRINT
SERVER INFORMATION, and select the name of the print
server (make sure that you have entered the print server
name). If you can see
Print Server Status and
Control
in the menu, then the Brother print server is visible
to the network, proceed to the Novel NetWare Installation
Troubleshooting Section. Otherwise, go to step 3.
Troubleshooting Section. Otherwise, go to step 3.
c
If you are running AppleTalk for Macintosh
®
:
Make sure that you can see the print server name under the
LaserWriter 8 icon in the Chooser. If it is visible, then the
connection is good, so proceed to the AppleTalk for
Macintosh
LaserWriter 8 icon in the Chooser. If it is visible, then the
connection is good, so proceed to the AppleTalk for
Macintosh
®
Section. Otherwise, go to step 3.
If none of the following steps are successful, there is almost
certainly a hardware or network problem!
certainly a hardware or network problem!