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Troubleshooting
System manual E1
103
Pixel Faults
Permanently dark or bright pixels can happen to TFT displays.  10 
or less permanently dead pixels do not make out a good case for 
exchanging the unit.  
Please contact our Customer Service Department if the number of 
pixel faults exceeds the above-mentioned figure. 
Windows 2000 display resolution
Tip: These instructions apply to both Windows
®
2000 and 
Windows
®
XP.
Important: If you are using a color display in conjunction with 
your Barco grayscale display(s) you should configure your 
desktop before setting the resolution of the your Barco grayscale 
display(s).
Configuring the Windows 2000 or Windows XP desktop
Under Windows 2000 or Windows XP the recommended 
configuration for best grayscale image quality when using a color 
display in conjunction with your high-resolution grayscale 
display(s) is to set the color display as the primary monitor. Then 
set the colors setting on the “Settings” tab of the Windows 
Display Control Panel to the highest possible color depth (e.g. 32 
bits-per-pixel “true color”) supported by the color display’s 
controller.
The colors setting for your high-resolution grayscale displays 
should default to 256 colors (8 bits per pixel). You should set the 
palette mode for the your high-resolution grayscale displays to 
Static Gray palette with NO system colors. This guarantees that 
the all of the 256 gray levels available for GDI graphics will be 
present, and also eliminates the danger that colors will change 
when focus moves among different applications.
However, if you are using the Color to Gray Compatibility palette 
mode, the color setting for your high-resolution grayscale 
displays should default to True Color (32 bits per pixel). Even