Справочник Пользователя для SureFlap SureFeed

Still in need of assistance?

For more detailed guidance, videos and customer help forums visit:  

 

Alternatively call our friendly customer care team on: 

Troubleshooting

•  This has probably been caused by food debris getting caught under the lid or in the 

mechanism. Although this may stop the lid from sealing onto the bowl it should 

continue to prevent uncontrolled access to the food in all but the most extreme 

cases.  

To ensure that the lid continues to close correctly it is important to clear food 

debris from the surfaces of the feeder each time that you replace the food.

The feeder lid is not closing all the way

•  If you find that your pets are confused by which feeder is theirs, try using a 

different coloured bowl to help with this. 

•  When in training mode, pets can feed from all available feeders. Proceed through 

the stages of training and as the lid closes more, reducing access to the food, each 

of your pets should begin to identify which bowl is theirs. 

Multiple pet homes