Справочник Пользователя для Sophos Anti-Virus 5

In the Proxy details dialog box, enter the proxy server address and port
number, and the account details.

3. 

Right−click the Sophos Anti−Virus system tray icon to display a menu.
Select Configure updating.

1. 

Click the Schedule tab. If your computer is networked, or if you update via
a broadband internet connection, select Enable automatic updates and
enter the frequency of updating. If you update via a dial−up connection,
select Check for updates on dial−up.

2. 

Your company may have moved the directory (on the network or on a web server)
from which you should update. Alternatively, they may not be maintaining the
directory. If you think this may be the case, contact your network administrator.

If the Sophos Anti−Virus system tray icon is greyed out, the computer is not
protected by on−access scanning.

If Sophos Anti−Virus has not attempted to disinfect a virus, check that automatic
disinfection has been enabled.

If Sophos Anti−Virus could not disinfect the virus ("Disinfection failed"), it may be
that it cannot disinfect that type of virus.

You should also check the following:

If dealing with a removable medium (e.g. floppy disk, CD), make sure that it
is not write−protected.

• 

If dealing with files on an NTFS volume (Windows 2000/XP/2003), make
sure that it is not write−protected.

• 

Sophos Anti−Virus does not disinfect a virus fragment because it has not found an
exact virus match. Refer to Virus fragment reported.