Справочник Пользователя для PYLE Audio SOUNDPOINT IP 33X

User Guide for the SoundPoint IP 32x/33x Desktop Phone

5 - 8

Your system administrator may ask you to access a diagnostics menu on your 

phone to test your phone hardware. From the diagnostics menu, you can test 

your phone’s microphones, speaker, handset, third-party headset (if present), 

keypad mappings, and LCD display. See your system administrator for 

instructions on how to perform these tests.

There is no audio on the 
headset.

The connections are not correct.

Do one of the following steps:
•

Ensure the headset is plugged into the 
jack marked Headset at the rear of the 
phone.

Ensure the headset amplifier (if 
present) is turned on and/or the 
volume is correctly adjusted. If the 
amplifier uses batteries, check that 
they are fully charged.

You are using a headset and the 
people you call hear echo.

There may be an issue with the 
echo cancellation feature of your 
headset.

Do the following:
•

Press the Menu key, then select 
Settings > Basic > Preferences > 
Headset > Echo Cancellation.

Using the arrow keys, select Enabled, 
and then press the Select soft key. 

Contact your system administrator.

You are trying to access one of 
the following features, but it is not 
available on your phone:
•

Corporate Directory

Recording and Playback of 
Audio Calls

Managing Conferences 
audio on the headset.

The license is not installed on 
your phone or it has expired.

Do the following:
•

Press the Menu key, then select 
Status > Licenses.

Using the arrow keys, verify that the 
features that you want to use has a 
valid license.

Contact your system administrator.