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Meridian Digital Telephone IP Adapter Installation and Administration Guide
Troubleshooting
Standard 1.1
Before you begin
The questions listed in this section can help you determine the proper course of
action for addressing your problem.
action for addressing your problem.
Identifying why a problem occurred
If you experience problems in setting up or running your Meridian Digital
Telephone IP Adapter unit, identify the problem first, using the table provided
below.
Telephone IP Adapter unit, identify the problem first, using the table provided
below.
Question
IF you
answered THEN do the following
answered THEN do the following
Is this a new
installation?
installation?
yes
1 Perform troubleshooting in the
sequence presented in this chapter.
2 PING the unit to confirm that it is
accessible on the network. Refer to
“Using Configuration Manager’s
PING,” on page 163.
“Using Configuration Manager’s
PING,” on page 163.
no
Answer the next question.
Did the Meridian Digital
Telephone IP Adapter unit
work, then suddenly stop
working?
Telephone IP Adapter unit
work, then suddenly stop
working?
yes
Answer the next question.
no
1 Perform troubleshooting in the
sequence presented in this chapter.
2 PING the unit to confirm that it is
accessible on the network. Refer to
“Using Configuration Manager’s
PING,” on page 163.
“Using Configuration Manager’s
PING,” on page 163.